Privaatsuspoliitika

Viimati uuendatud: 2. aprill 2026

This Privacy Policy describes how Valdesaare collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Our digital services platform provides Estonians with access to national e-services, local municipality applications, and X-Road connected systems. We understand the importance of data protection, especially when serving families, seniors, and first-time users across Estonia from Tallinn to the islands and rural counties.

Teabe kogumine

We collect information necessary to provide our services effectively. When you register on our platform, we collect your personal details such as name, email address, and contact information. As you use our services, we automatically gather usage data including the pages you visit, the features you access, and the time you spend on our platform.

We also collect technical information about your device, such as your browser type, operating system, and IP address. This helps us optimize our services for different devices and ensure compatibility with various platforms. Additionally, we use cookies to enhance your browsing experience and remember your preferences.

When you interact with municipal services or X-Road connected systems through our platform, we may collect additional information required by those services. We only collect the minimum information necessary to process your requests and provide the services you need.

Andmete kasutamine

We use your information to deliver and improve our digital services. Your personal data helps us create personalized experiences tailored to your needs, whether you're a parent accessing family benefits, a senior seeking accessible interfaces, or a rural resident using our services across different connectivity conditions.

We analyze usage patterns to enhance our platform's functionality and ensure that services work smoothly from Tallinn to remote islands. This includes optimizing loading times, improving navigation, and making sure features are accessible to all users regardless of technical skill level. Your data helps us understand which services are most valuable and how we can better serve different user groups.

We may contact you regarding service updates, new features, or important changes to our policies. We never use your information for marketing purposes without your explicit consent. All data processing complies with Estonian data protection regulations and international standards.

Teie õigused

You have the right to access all personal information we hold about you. Upon request, we will provide a copy of your data in a clear and understandable format. You can also request corrections to any inaccurate information and ask us to delete your data when it is no longer necessary for service delivery.

You have the right to object to certain types of data processing and can withdraw your consent at any time. If you believe we are processing your data unlawfully, you have the right to file a complaint with the Estonian Data Protection Inspectorate. We will respond to all data requests within 30 days as required by law.

For accessibility concerns, we provide alternative methods to exercise your rights. If you have difficulty accessing our online systems, you can contact us directly by phone or mail to exercise your data rights in a more convenient format.

Küpsised ja jälitamine

We use cookies to improve your browsing experience on our platform. Essential cookies are necessary for the platform to function properly, enabling you to navigate between services and maintain secure sessions. Performance cookies help us understand how you use our services and identify areas for improvement.

Preference cookies remember your choices, such as language settings and accessibility preferences, so you don't need to reconfigure them on each visit. You can control cookie settings through your browser preferences, though disabling essential cookies may affect your ability to use certain features.

We do not use cookies to track you across other websites or create detailed behavioral profiles. Our analytics are focused on improving service delivery, not on targeted advertising. All cookie usage complies with Estonian privacy laws and respects user privacy.

Andmete turvalisus

We implement robust security measures to protect your information from unauthorized access, alteration, and loss. Our systems use encryption technology to secure data transmission between your device and our servers. All staff members with access to personal data are bound by confidentiality agreements.

We conduct regular security assessments and maintain appropriate technical and organizational safeguards. However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Kontakteeri meid

Muudatused poliitikale

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.